[Resolved] HP India — laptop not working properly

[Resolved] HP India — laptop not working properly

D Deblina Dey from Panipat, Haryana

Laptop was purchased in august 2018. Since the beginning it has been very slow and also screen blacks out every now and then. I have been using it for sometime thinking that after using it may become a little better but it is just the same. Laptop model - hp 14" cd0077tu I hope to return this and get a new laptop immediately as my work is wholly dependent on this laptop. Was this information helpful? No (0) Yes (0)
Mar 7, 2019 Complaint marked as Resolved HP India customer support has been notified about the posted complaint. Verified Support Feb 02, 2019 HP India Customer Care's response Dear Deblina, I am sorry about the inconvenience you are facing. Can you please email your contact number, email id, unit serial number & previous case number (if any) to hpsupport.[protected]@hp.com so that we can reach out to assist you directly. I am an HP employee. If the information hasn’t solved your question, you can continue to post further questions or visit HP support website ( www.hp.com/in ) or visit the HP Support Forum ( www.hp.com/supportforum ) for further help. Regards, SP HP Social Media Support
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