[Resolved] HP India — laptop repair delayed by a month

Sidk23

Address:

Okhla centre, New Delhi, Delhi

I have submitted my laptop in repair at hp center delhi a month and a half back. Despite me chasing myself the hp team and the service center have by far given me the worst experience possible! How do you manage to work without your machine for over a month and then be told to give a 100% advance of over 40k then be delayed another month as they got the wrong part then they delay you.
In short please do yourself a favour and not buy a premium laptop from hp!
I regret and obviously shall not make the mistake again but can my laptop be given back please?

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Apr 20, 2020

Complaint marked as Resolved

HP India customer support has been notified about the posted complaint.

Verified Support

Mar 20, 2020

HP India Customer Care's response Dear Customer,

Thanks for getting in touch.

Sorry to hear that and I appreciate you bringing this to my attention.

Kindly email (hpsupport.[protected]@hp.com) your contact number, HP case ID and HP unit's serial number along with the review link.

I'll get the issue fixed asap.

I am an HP employee. If the information hasn’t solved your question, you can continue to post further questions or visit HP technical support website (www.hp.com/in)

Please visit the HP Support Forum www.hp.com/supportforum for further help.