HP India — Laptop under warranty not being repaired - No physical damage

Address:Krishna complex , Tyagaraja nagar , Rajahmundry

Bought Hp laptop - HP15-ek0025TX bearing serial number - 5CD034NPQM at reliance digital showroom on November 2020 for 82000 rs /-
Laptop suddenly stopped working - not even getting switched on - there is no history of fall or any accidents .. we had taken to hp service Center and they are saying that mother board is burnt inside and they don’t cover in warranty and asking to pay 25 k .. this is ridiculous..it’s not been even 1 year since we bought it and this is what we had to face .. we have huge trust in HP company and never thought the service will be this worst .. ! Kindly replace the laptop as soon as possible and do the needful . Don’t break the customer’s faith in your company .
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