[Resolved] HP India — Monitor Display INNER SIDE DUST PRO AND glass movie and only monitor auto restart ..
Case number: [protected]
product description: hp n246v 23.8-inch monitor
product number: 1rm28a7
serial number: 1cr0140j91
after 6 months use this monitor dsiplay gass is loose and moving ...And some time sunddnly restart problem
i complained about this problem on hp india . They dont respond me and after 3 week their engineer visited my shop amd analyse my monitor and they report them this is exernal damage issue and they said me that this probalm is not cover uner warranty
however, there are no scratch on my monitor and i said them this is manufacturing problem . And most important this is my in monitor iner side display dust isssue so without damgees how can dust going to display.
Lastly i think this is manufacturing problem because i am computer engineering so i know basic problem of monitor and computer also.
I request you please solve this problem or refund or replace this monitor because this case is panding around 1 monh and this is the long period of time and it's impact on my business.
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May 14, 2021Complaint marked as Resolved
MY name : Krutarth Ahir Email id : [email protected] Mo : 7990846891
HP India customer support has been
notified about the posted complaint.