[Resolved] HP India — my order has not been delivered and it's been over 2 months and my emails are neglected | |
Ive placed an order of HP Pavilion High Power Adapter 150W Order No - [protected] is my order number and paid ₹4, 087 through hp website on 19th march 2020 and the expected delivery was 4 days. 2 months has passed from that date and I'm honestly tired of waiting. I understand things getting delayed because of lock-down and corona but my area the restrictions have been lifted and I'm genuinely tired of waiting and dealing with Unresponsive customer service. I've written so many emails, and tried contacting through whats app support but i haven't gotten any reply to my mails and whats-app support blatantly told they wont be helping me with the problem. When i try calling them i only get redirected to IVR i get no chance to speak with customer support despite multiple requests. Please take a strict action against this unprofessional and fraudulent behavior. I'm expecting a resolution soon as charger is an essential item for my work and its been way too delayed and my grievances are neglected.
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Aug 9, 2021 Complaint marked as Resolved HP India customer support has been notified about the posted complaint. Verified Support Jun 22, 2020 HP India Customer Care's response Dear Customer, Thanks for getting in touch. Sorry to hear that and I appreciate you bringing this to my attention. Kindly email (hpsupport.[protected]@hp.com) your contact number and HP order number along with the review link. I'll get the issue fixed asap. I am an HP employee. If the information hasn’t solved your question, you can continue to post further questions or visit HP technical support website (www.hp.com/in) Please visit the HP Support Forum www.hp.com/supportforum for further help. Thank you for your support | |
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