[Resolved]  HP India — my order has not been delivered and it's been over 2 months and my emails are neglected

Ive placed an order of HP Pavilion High Power Adapter 150W Order No - [protected] is my order number and paid ₹4, 087 through hp website on 19th march 2020 and the expected delivery was 4 days. 2 months has passed from that date and I'm honestly tired of waiting. I understand things getting delayed because of lock-down and corona but my area the restrictions have been lifted and I'm genuinely tired of waiting and dealing with Unresponsive customer service. I've written so many emails, and tried contacting through whats app support but i haven't gotten any reply to my mails and whats-app support blatantly told they wont be helping me with the problem. When i try calling them i only get redirected to IVR i get no chance to speak with customer support despite multiple requests. Please take a strict action against this unprofessional and fraudulent behavior. I'm expecting a resolution soon as charger is an essential item for my work and its been way too delayed and my grievances are neglected.
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Aug 9, 2021
Complaint marked as Resolved 
HP India customer support has been notified about the posted complaint.
May 29, 2020
Updated by Nikhil bhogaraju
As I have requested multiple times, i would like the order with compensation for the long wait times and false promises and the lost time in following up with them. ive emailed them and texted them on whatsapp contacted them on phone almost every single day since past 3 weeks.
It was supposed to be delivered within 4 business days but till date i. E. after more than 2 months the product is not even shipped. Its a ready to ship product and also showing availability of stocks at their website however im still facing this issue.
Moreover I lost my valuable time and also lost trust in hp products. My concern is as i've already paid for the product hence they should communicate for any kind of issues but they are not responding tried for customer care service, whats app support as well as email support too.

What is point of trusting a brand e-store like hp store if their responsibility towards their customer is zero.
Verified Support
Jun 22, 2020
HP India Customer Care's response
Dear Customer,

Thanks for getting in touch.

Sorry to hear that and I appreciate you bringing this to my attention.

Kindly email (hpsupport.[protected]@hp.com) your contact number and HP order number along with the review link.

I'll get the issue fixed asap.

I am an HP employee. If the information hasn’t solved your question, you can continue to post further questions or visit HP technical support website (www.hp.com/in)

Please visit the HP Support Forum www.hp.com/supportforum for further help.

Thank you for your support
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