HP India — need supervisor for customer service for hp support

Website:customer service support

Dec. 2017 purchased hp stream laptop. Called hp support/jeff baker/844.883.2946 said i needed windows defender premium ($329.00) which i purchased for lifetime tech support to remote into laptop to resolve issues. Tech support unable to resolve issues with laptop. Sold me a new laptop ($449.00) on 3-7-18 which i paid $249.00. Jeff said new laptop will arrive in 5-days. Today is april 12, 2018, no laptop. I have called jeff baker 4 times for updates keep saying laptop should arrive in 5 days and will update. I ask for a supervisor — said no supervisor available. Please assist me. Thanks
Was this information helpful?
No (0)
Yes (0)
HP India customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    HP India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    38%
    Complaints
    4974
    Pending
    0
    Resolved
    1860
    HP India Phone
    +91 80 2612 9000
    +91 12 4234 6992
    HP India Address
    24, Salarpuria Arena, Adugodi, Hosur Road, Bangalore, Karnataka, India - 560030
    View all HP India contact information