[Resolved]  HP India — new hp laptop problem

Address:110002

I have bought a new machine hp-15-da0327tu ci3-7th (7100u)/4gb-4 8471/1tb/win-10/15.6"hfd/mso h & s 5ay25pa) silver cnd 92133yz from kp infotech add jd-2a, sfs flats, pitam pura delhi on[protected] vide bill no. Kpipp/19-20/0691.

Machine is very slow it took 15-25 minutes to start and while working the system got hang. Not satisfied with the performance of the machine. But i had been made lot of promise and assurance about the performance of the machine at the time of sale. I feel i have been cheated.

You are requested to look into it and provide the solution
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Jan 11, 2020
Complaint marked as Resolved 
HP India customer support has been notified about the posted complaint.
Verified Support
Dec 11, 2019
HP India Customer Care's response
Hey Tarun,

Thanks for getting in touch.

Sorry to hear that and appreciate you bringing this to my attention.

Kindly email me your primary & alternate contact number with best reachable time and previous HP case numbers if any.

I am an HP employee. If the information hasn’t solve your question, you can continue to post further questions or visit HP technical support website (www.hp.com/in)

Or

You could also write to us: hpsupport.[protected]@hp.com

Please visit HP Support Forum www.hp.com/supportforum for further help.

Thank you for your support
Complaint comments 

Comments

if your laptop comes with 8gb ddr4 2400mhz. then we can expect the little bit performance only.

disable the startup objects and items .
uninstall waste, bloatwares from control panel.

delete schedule tasks.
use cleaner software delete Registry keys

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