HP India — new laptop getting very much hang problem and not updating the windows 10

rahulyadav90100

from Mumbai, Maharashtra

Address:

Mumbai City, Maharashtra, 400055

I'm still waiting for the call of hp support i didn't get any call still while they promise me that they will call me today date on 6th november 2018 but i'm still waiting a call and i want to tell you that i'm total very much disappointed with the hp laptops service just you all people are making me fool or what last 15 days my new laptop is getting problem and still its not resolved..
If you peoples are not able to solve my problem then replace my laptop. I think that i'm made fool from hp laptops paying 52000/- rs
The worthless laptop it doesn't have any a single 1 rs worth
I just wasted my money on your fraud hp laptops company
Rahul yadav
Case no - [protected]
Contact no - [protected] / [protected]

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HP India customer support has been notified about the posted complaint.

Nov 11, 2018

Updated by rahulyadav90100 I got late call even I was promised by a text message that the engineer will call you in 2hours then after that I got a call from hp customer care and then she asked about that then she called the appointed engineer and took him at same line on my call the engineer was telling that sir I called you you didn't respond and I told him that I didn't got any call from any where then he gives a nonsense excuse that the last number of your mobile number was 7 and call 8... I cant understand whats happening with me .. I request you that please help me consumer forum and take it seriously and solve my problem I'm a student I want my laptop ready as soon as possible