HP India — not a proper response and not pick up and transfer the call

 
1 Review
Udaipur, Udaipur District, Rajasthan, India
 shaileshmehta82 on Sep 19, 2018
I have purchased the hp laptop before two months band now when my laptop hard dick is corrupt. I have complain toll free number and the hard disk is chance but the concirn depart are not support the install the window and office sofware. I have purchased the orignal version and licenced version of microsoft office. But when i complain the number thery are not tell the proper solution and they told me that the laptop is out of warranty. Is the laptop warranty is only for two months.
I purchased laptop before two months only. And getting suffer from purchase. Ald also the toll free person not responding properly they told me to transfer the call but no one is pick and give proper solution. Can i go to direct microsoft for install the software. Hp is not liable to this servive than why they sale this software.

Complaint Status


[Sep 19, 2018] HP India customer support has been notified about the posted complaint.
Complaint comments  Add a CommentShare0Tweet0

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    Your Rating (1 star is bad, 5 stars is good)
    code
    Customer satisfaction rating
    16%
    Complaints
    3145
    Pending
    139
    Resolved
    451
    phone
    +91 80 2612 9000
    +91 12 4234 6992
    location
    24, Salarpuria Arena, Adugodi, Hosur Road, Bangalore, Karnataka, India - 560030
    HP India - not a proper response and not pick up and transfer the call