[Resolved] HP India — not able to redeem b&o headset

Pranav Behki

from Gurgaon, Haryana

Address:

New Delhi, Delhi, 110026

It's been more than two months i purchased a hp pavilion laptop which had an offer that i would get b&o headset. I made the payment of the headphones the same day i purchased the laptop and now it's been more than two months i haven't received the package. The last date of delivery was 4october and i am very unhappy with the service of hp. I have sent many mails to hp redeem mail id i haven't received a satisfactory reply yet.

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Nov 10, 2019

Complaint marked as Resolved

HP India customer support has been notified about the posted complaint.

Verified Support

Oct 09, 2019

HP India Customer Care's response Hello Pranav,

Thanks for getting in touch.

Sorry to hear that and I appreciate you bringing this to my attention.

Kindly email (hpsupport.[protected]@hp.com) your contact number, email address and HP unit serial number along with the review link.

Help link to find the serial number: https://support.hp.com/us-en/document/c04559742

I'll get the issue fixed asap.

Regards,
Smitha
HP Social Media Support