HP India — not received mail or msg regarding extended warranty n antivirus for laptop

Address:

Bangalore, Karnataka

I ve bought a hp 15 series laptop on July 15th and registered fr extended 2 yr warranty n Antivirus on 16th july with the redemption code number BGPX156026BG.. I was supposed to get a mail in 72 hrs.. Bt no mail or msg has been sent regarding further procedure fr payment n download.. There is no response to my mail as well. Hp should really look into this issue at the earliest and respond back.