HP India — omen laptop display problem

VARUN VARSHAN VA

Address:

Chennai, Tamil Nadu, 600045

I have purchased hp omen 15-dh0135tx at perungudi hp showroom, chennai, tamilnadu. And i had a flicker problem with my laptop and i complained it to the showroom they got doa and they changed and gave me new laptop which again gave me the same problem then again i complained and that time they again gave me the new laptop, again i got the same flicker problem with my third laptop, when we contacted with the customer care they are not responding properly, im an architecture final year student and i purchased the laptop for my final thesis work now im lagging with my work without the laptop. I have only one month left for my project, lady who's attending me i think her name is sowmya the customer care person she never listens to the customers problem

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HP India customer support has been notified about the posted complaint.

Verified Support

Mar 24, 2020

HP India Customer Care's response Dear Customer,

Thanks for getting in touch.

Sorry to hear that and I appreciate you bringing this to my attention.

Kindly email me your primary & alternate contact number with the best reachable time, HP unit serial number and previous HP case numbers if any.

Also, I need the review link as a reference to the following email ID so that we can reach out to assist you with no delay.

Support Email: [protected]@hp.com

Mar 25, 2020

Updated by VARUN VARSHAN VA GIVE ME A VALID MAIL ID

Mar 25, 2020

Updated by VARUN VARSHAN VA I CANT SEND MAIL TO THE MENTIONED MAIL ID "Support Email: [protected]@hp.com"