[Resolved]  HP India — Pathetic service ever

Address:Gurgaon, Haryana, 122002

After a major accident, most of the laptop parts were replaced. Keyboard was not replaced because it had no cracks. It have dent and the left part of the keyboard do not work properly. Specially the finger print censor. After registering a case 3 times with the team, nothing happened. I bought this laptop for 70K and this is of no use.

Also the engineer installed the windows did some settings to graphic card and it never updates now. The DVD sent to me were faulty and they never install windows properly and get stuck after installation of graphic card starts.
Was this information helpful?
No (1)
Yes (0)
Jun 19, 2016
Complaint marked as Resolved 
HP India customer support has been notified about the posted complaint.
Verified Support
May 16, 2016
HP India Customer Care's response
Hi Ranasaabh, Thank you for choosing HP and addressing your concern to us. I am sincerely regret the inconvenience caused to you. Please provide your name, contact number, email address, and laptop's serial number to hpsupport.[protected]@hp.com. I will contact you again as soon as I get your information. Thanks! I am an HP employee. If the information hasn't solve your question, you can continue to post further questions or visit HP technical support website ( www.hp.com/in ) or visit HP Support Forum( www.hp.com/supportforum ) for further help. Thank you for your support.
Complaint comments 

Comments

Hp India — booting

hp 18 pavilion desktop computer is not boot and show display. I have already ago complaint by not reply please I request immediately solve this problem. Thanks

Hp India — not working my laptop .very slowly working

when my computer start they can take long time to become ideal and any task perform my laptop very slow to respond ...

Already sent the details, still no response from your team.

consumer No:210032

I booked my cylinder online on 07/06/13 ....I received an confirmation SMS and then on 15/06/13 received an SMS stating that the booking number is cancelled. Now I am without refilled cylinder ...what to do?

HP Compaq Elite 8300 Microtower Desktop

HP Compaq Elite 8300 Microtower Desktop S/N: INA321R79L P/N: D0P93PA#ACJ Problem: Weak SMPS

One line is showing on the screen

Some days one line is showing on the screen of my laptop. I think it's a screen internal problem.Pls short-out this problem as soon as possible.

Printer Showing Error Messages

Printer Showing Error Messages while printing the document. Always show the message FAX Printing While faxing it shows Connection Error
Dear Sir,

I have HP Printer model No 5811 DeskJet GT 5810 All-in-One Printer series. it has serial No CN76O5G17106B8.
The printer is not working and showing error photograph is attached.

Kindly help us or provide the technical support or engineer.

My address : D 9 Green Garden colony opp. Minocha Petrol Pump mungeli road, Bilaspur CG 495001
Contact No [protected], [protected]

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    HP India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    38%
    Complaints
    4974
    Pending
    0
    Resolved
    1860
    HP India Phone
    +91 80 2612 9000
    +91 12 4234 6992
    HP India Address
    24, Salarpuria Arena, Adugodi, Hosur Road, Bangalore, Karnataka, India - 560030
    View all HP India contact information