[Resolved] HP India — Paytm cashback is not received for laptop purchased under diwali celebration scheme from HP india.

jelin mehta

from Mumbai, Maharashtra

Website:

www.hpeshopping.in

I have purchased a laptop 15-AY503Tx from HP shopping.in with Order ID 787708 under Paytm HP diwali celebration offer in which mention that order above Rs.10000 will get 10% cashback amount of order within 30 days of order place but its already more than 30days, but i still not get cashback amount and i have contact many time with HP sales team over phone and Email but there is not satisfactory reply why i am not eligiable for cashback. While placing order i have contacted HP sales team at[protected] and their representative confirm that my order is eligeable for 10% cashback.

So, I request to you please look in too matter for better solution.

+1 photos

Was this information helpful?

No (0)

Yes (0)

Mar 20, 2017

Complaint marked as Resolved

HP India customer support has been notified about the posted complaint.

Verified Support

Feb 01, 2017

HP India Customer Care's response Hi, I am sorry about the inconvenience you are facing. Can you please email your contact number, previous case number (if any) and serial number of the product to hpsupport.[protected]@hp.com so that we can reach out to assist you directly? Thanks.

I am an HP employee. If the information hasn’t solved your question, you can continue to post further questions or visit HP technical support website ( www.hp.com/in ) or visit the HP Support Forum ( www.hp.com/supportforum ) for further help. Thank you for your support.