[Resolved] HP India — Regarding hp desktop all in one

Sultan143

from Mumbai, Maharashtra

Address:

Mumbai City, Maharashtra, 400708

Myself karan thakkar i being using hp product since many years.
But unfortunately i'm not satisfied with the product i recently purchase the all in one desktop from kohinoor store vashi model no
Hp pavilion all in one 23inch q141in [touch]
I purchased this product on around 4th nov 2016 but there was a problem
O i got dio replace again the second piece also was having issue again hp company is giving me dio replace but i don't want this product anymore its been 2 times and it's not a small amount so i will purchase any other products from kohinoor dealer instead of desktop i want refrigerator but they are not allowing they are saying you need to purchase same desktop but i dont want now it's been huge problems to me.
Always i will keep doing dio it doesn't make any sense.
Its a humble request to you please cooperate.

Regards,
Karan thakkar

Email - [protected]@gmail.com

Contact no-[protected]
[protected]

Please give me higher authority email id or contact no so i can contact them
Let me know the concern team i can coordinate full complete details

Thanking you!

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Jan 22, 2017

Complaint marked as Resolved

HP India customer support has been notified about the posted complaint.

Dec 17, 2016

Updated by Sultan143 no response still

Verified Support

Dec 20, 2016

HP India Customer Care's response Hi Sultan, I am sorry about the inconvenience you are facing. Can you please email your contact number, previous case number (if any) and serial number of the product to hpsupport.[protected]@hp.com so that we can reach out to assist you directly? Thanks.

I am an HP employee. If the information hasn’t solved your question, you can continue to post further questions or visit HP technical support website ( www.hp.com/in ) or visit the HP Support Forum ( www.hp.com/supportforum ) for further help. Thank you for your support.