[Resolved] HP India — regarding my b&o headphone

Harish Arc

from Delhi, Delhi

Address:

F-2, PARWANA VIHAR , SECTOR-9, ROHINI, 110085

I had purchased a hp pavilion laptop with comes with the b&o support by which we can redeem b&o headphones. Also i paid a certain amount for the headphones and now all their helplines are closed and not responding to any of my complaints. It's about 14 to 15 weeks and they always delayed by saying that your date for the headphones was 8 weeks after purchasing. So please kindly look into this matter. Or i want my refund for the amount i paid for the headphones

Redemption code - jhic418473jh

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Jan 9, 2020

Complaint marked as Resolved

HP India customer support has been notified about the posted complaint.

Verified Support

Dec 09, 2019

HP India Customer Care's response Hello Harish,

Thanks for getting in touch.

Sorry to hear that and I appreciate you bringing this to my attention.

I've forwarded the details to the team concerned they will connect with you asap.

NOTE: Considering security reasons and the protection of your information, it is recommended that you remove the redemption code from this post.

I am an HP employee. If the information hasn’t solved your question, you can continue to post further questions or visit the HP technical support website (www.hp.com/in)

Please visit HP Support Forum www.hp.com/supportforum for further help.

Thank you for your support

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