[Resolved] HP India — Regarding my laptop charger

[Resolved] HP India — Regarding my laptop charger

C chinmay godse

My laptop is hp envy x2 s/n : 4cn3040p5d. My laptop charger is not available in any hp store. I called to hp technical team and hp sales team. They are very rude to talk and they are not helping me to get the charger. I want to buy my laptop charger. It is the companies responsibility to provide the genuine spare parts to the customer. Was this information helpful? No (0) Yes (0)
Aug 7, 2021 Complaint marked as Resolved HP India customer support has been notified about the posted complaint. Verified Support Oct 01, 2020 HP India Customer Care's response Hello Chinmay, Thanks for getting in touch. Sorry to hear that and I appreciate you bringing this to my attention. I'll eb sure to share the feedback internally, however I would request you to contact the nearest HP authorized dealer to check the avaliability of the battery. https://www.hpworldstores.in/ I am an HP employee. If the information hasn’t solved your question, you can continue to post further questions or visit HP technical support website (www.hp.com/in) Please visit the HP Support Forum www.hp.com/supportforum for further help. Thank you for your support
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