HP India — regarding printer

Address:	282005
Website:	hp.com

Hello i am purchase a samsung printer cause samsung gives a best service but samsung forward a printer service to hp its not my fault.
My samsung printer scx-4021s/xip in warranty but h. P company asking for documents and i am provied all papers through email from last 3 months my printer is not working and no one person visited here for checking a fault. Refrence no. Is -[protected][protected]
What can i do
Ph-[protected] {sumit}