[Resolved]  HP India — Replacement o[censored]nit ( Laptop Under Warranty )

Address:

Lucknow, Uttar Pradesh

Dear Sir, Good Evening, this is S H Khan, from Lucknow . I had Purchased one Laptop Model : HP Note Book IS-R078 TU, SR No CND4355F2K on 01/10/2014, Bill No 6352 at Your Outlet M/s Daksh Distribution & Services Private Limited, Hazratganj Lucknow 226001, India Land Line [protected] E Mail :daksh.[protected]@gmail.com Right from the Day one following complaint were noticed : 1. Base of the Laptop is not stable, means :There is Space at the Bottom of Front left corner ( A Manufacturing Defect ) 2. Extra Ordinary Poor Connectivity of Wi-fi : Where as at Home I am using D-Link Router where other device like Mobile, Tablet are being used with no problem, never complained . 3. Bluetooth Connectivity is similarly poor . Based on above information following action were taken by me . 1. Visited your outlet Daksh Distribution & Informed about the problem . 2. Daksh Distribution has Guided me to visit you HP Authorized Service Station Visited on 3/11/2014 at Aforeservices Com Limited, Service call Report No 148064 . 3. I asked complete Replacement of the Unit and not correction/rectification/maintenance(under any circumstances) There is only one Single Pin Point a Manufacturing defect has to be knowledge under any or all circumstances and a New Packed Lap Top has to be Given against the manufacturing defected Materiel . Looking forward for your earliest action . Regards Yours Truly S H Khan (Sharique Husain Khan ) 7/119 Vikas Nagar Lucknow 226022 MB [protected]