[Resolved] HP India — Service not providing

bluguys12

from Gurgaon, Haryana

Address:	New Delhi, Delhi, 110005
Website:	www8.hp.com

Dear sir,

Sir i m call and complain so many time in hp care but they did not proving a solution for problem. I did registered first complain on 12/7/16 at hp care they send me service centre number and case id : 50001825 for my "hp desktop all in one" pc. We are so many time in rajouri service center jibil service center but they did not pick my phone & and also no reply from him.
After 11 days they send a engineer for pc but after taking so many time he also can't solve my problem he send report to his senior authority but they was not responce for this then i am call & mail so many time in hp care & jibil service center but no responce for my mail & not pick our phone...

Thanks you

Manish sharma
Case no. 50001825
Pc model no. N4r49aa
Serial no. 8cc5450hz3

+1 photos

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Aug 7, 2021

Complaint marked as Resolved

HP India customer support has been notified about the posted complaint.

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HP India Customer Care

Verified Support

Hi Manish, I am sorry about the inconvenience you're facing.
I have sent this case details to the conecrned team and one of our technicians will get in touch with you soon.

I am an HP employee, If the information hasn’t solve your question, you can continue to post further questions or visit HP technical support website ( www.hp.com/in ) or visit HP Support Forum（ www.hp.com/supportforum ） for further help. Thank you for your support.