HP India — Sold me a used laptop

Address:Gwalior, Madhya Pradesh, 474006

I bought my laptop from 'virendra jain laptop &mobile gallery, rajeev plaza GF shop no.11 jayendraganj lashkar gwalior" .After buying this laptop [hp ay089tu]..when i came at home i saw some scrathes on the front side ...i ingored it.because when i buying this the representative told me that while making ready for use it would get rush thats why..but when, on the daytime in the sunlight i saw it has a too much scrathes and rough surface ..anyone who saw this tell me that this laptop is already used ..not only that it has scraches on its edges.i checked the warranty status...and that is also 6 months eairliar. i atteched some photos also, i paid for a brand new laptop so i want a brand new laptop..not a used one . thankyou
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HP India customer support has been notified about the posted complaint.
Jan 27, 2017
AnilkumarJayadevan's response
Descripion of good-----Printer HP AIO IA 2135
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