HP India — Webcam not working

HP Case Number: [protected] CRM:[protected] Webcam Issue
Product Name HP ENVY Laptop - 13-ba0010tx
Product Line Consumer Premium Notebooks
Product Number 3S099PA
Serial Number CND0397T60
Failure Description I am facing issues with my webcam since the day I bought the laptop. It is of really poor quality and most of the time it doesn't open with any video messaging applications

Its been more than 2 months and the issue is still not resolved. None of the customer care numbers work and the technician who once visited and instead of repairing broke one part of my laptop is not picking the call.
Will recommend to never purchase the extended warranty for HP as the support service for HP will never support for any kind of issues