HP India — wifi hp printer not working even after repairing it twice product still under warranty

With ref to case number [protected],

I don't want k2 buy back scheme which is providing only 20% off on current printer exchange. As some online e-commerce portal offering much lesser than your k2 scheme.

This way you are depreciating my printer to 80% in just 8-9 months span of usage, though i have not used it at the fullest, your printer caused so much trouble, such as ink leakage, smeared prints which is ultimately loss to my business & time.

With all due respect, i demand a fresh printer replacement, as your engineer visited my office twice changed printer head did cleaning and stuff, but was unable to fix problem persistently.

Ps : - attached scanned test print & color xerox below