HP India — wifi hp printer not working even after repairing it twice product still under warranty | |||
1 Review | |||
Ra rakesh_tolani on Aug 19, 2018 Submit a Complaint | |||
With ref to case number [protected], I don't want k2 buy back scheme which is providing only 20% off on current printer exchange. As some online e-commerce portal offering much lesser than your k2 scheme. This way you are depreciating my printer to 80% in just 8-9 months span of usage, though i have not used it at the fullest, your printer caused so much trouble, such as ink leakage, smeared prints which is ultimately loss to my business & time. With all due respect, i demand a fresh printer replacement, as your engineer visited my office twice changed printer head did cleaning and stuff, but was unable to fix problem persistently. Ps : - attached scanned test print & color xerox below | |||
Complaint Status[Aug 19, 2018] HP India customer support has been notified about the posted complaint.
Updated by rakesh_tolani, Sep 11, 2018 HP India Executive are mailing me and offering to change spare parts on chargeable basis though their product is faulty and after sales service is pathetic they still think that consumer is stupid enough to fall for it. | |||
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