HP India — wifi hp printer not working even after repairing it twice product still under warranty

 
1 Review
Mumbai, Maharashtra, India
 rakesh_tolani on Aug 19, 2018
With ref to case number [protected],

I don't want k2 buy back scheme which is providing only 20% off on current printer exchange. As some online e-commerce portal offering much lesser than your k2 scheme.

This way you are depreciating my printer to 80% in just 8-9 months span o[censored]sage, though i have not used it at the fullest, your printer caused so much trouble, such as ink leakage, smeared prints which is ultimately loss to my business & time.

With all due respect, i demand a fresh printer replacement, as your engineer visited my office twice changed printer head did cleaning and stuff, but was unable to fix problem persistently.

Ps : - attached scanned test print & color xerox below

wifi hp printer not working even after repairing it twice product still under warranty
wifi hp printer not working even after repairing it twice product still under warranty

Complaint Status


[Aug 19, 2018] HP India customer support has been notified about the posted complaint.
Updated by rakesh_tolani, Sep 11, 2018
HP India Executive are mailing me and offering to change spare parts on chargeable basis though their product is faulty and after sales service is pathetic they still think that consumer is stupid enough to fall for it.

wifi hp printer not working even after repairing it twice product still under warranty
Complaint comments  Add a Comment     Updated: Share0Tweet0

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    Your Rating (1 star is bad, 5 stars is good)
    code
    Customer satisfaction rating
    16%
    Complaints
    3155
    Pending
    142
    Resolved
    452
    phone
    +91 80 2612 9000
    +91 12 4234 6992
    location
    24, Salarpuria Arena, Adugodi, Hosur Road, Bangalore, Karnataka, India - 560030
    HP India - wifi hp printer not working even after repairing it twice product still under warranty