HP India — worst customer care in hp india..

Address:Chennai, Tamil Nadu, 600054
Website:Hp

Dear team,

Kindly note a week before my laptop stopped working and i called to customer care for an assistance. They sent me an engineer after two days. After fining the problem with mother board he didn't change the same and explained this was due happened due to ant, which is unbelievable. I was really shocked after knowing mother board is not working coz of ant, even i never imagined hp mother board quality us such cheap which couldn't with stand for ant bite. I'm working as a manager in reliance motor insurance company, for employees working under my control personally i have suggested to buy hp brand and more 150 staffs but after came to know about the quality then i need to re-consider. Service also very poor. I gave appointment for 3pm and he came only at 5.30pm where he made me to wait for 2.30hrs. I have never seen such irresponsible customer service in my experience. Engineer found my mother board is not working and that's too coz of small ants which is really not acceptable and unbelievable... I can't accept this at all. Trusting your brand and customer service i have added additional warranty in my cost.. Now for this silly reason. This bad experience makes me to advise my friends and family not use such cheating brand. If everything true.. Then how hp quality is such and there is no warning mentioned to keep away from ants. Now final requesting to reopen my case and change my mother board under warranty if can't then i'm ready file case against hp brand with help of my lawyer uncle. Awaiting for your positive feedback to take final decision.

My case id : [protected]

Note : already i sent mail to ur ceo and consumersupport. [protected]@hp.com

Waiting for reply.

Thanks & regards,

Munikrishnan. V,
[protected]@gmail.com
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