Hp — Laptop

abhishekkumarpandey

from Bhubaneshwar, Odisha

Address:	Khordha, Odisha, 751003
Website:	www.hp.com

My laptop is under extended warranty service. My keyboard is not working properly, I asked for a help in service center, they almost took 20 days to solve and fix the problem and now lastly unknowingly they closed my case.My problem is yet not solved, they are charging or demanding some amount to replace my keyboard.but my laptop is still under warranty period.

Please look over my problem. ASAP

Thank you

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HP India Customer Care

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Hi abhishekkumarpandey,

Thank you for choosing HP and addressing your concern to us. I am sincerely regret the inconvenience caused to you. Please provide your name, contact number, email address, and laptop's serial number to hpsupport.[protected]@hp.com. I will contact you again as soon as I get your information. Thanks!

I am an HP employee. If the information hasn't solve your question, you can continue to post further questions or visit HP technical support website ( www.hp.com/in ) or visit HP Support Forum（ www.hp.com/supportforum ） for further help. Thank you for your support.