Hp — laptop hp 15 bs654tu and all hp bs*** series

Address:Mumbai City, Maharashtra, 400055

Within three week of purchase laptop became extremely slow, so slow that it take 1 or 2 minute to open chrome browser and when i contacted hp customer care they told me that 2 to 3 minute of time for opening application is normal they cant do anything i even visited to authorized service center in goregaon-west mumbai but they also don't have any idea how to resolve this they tried some random driver update, bios, windows etc update but all in vain they just give you some hardware quotation if its is out of warranty and most of the time they wont find the hardware component by saying that this model is become old and it is hard to find component of this model. Let me tell you some of the pros and cons of my laptop hp bs654tu and all similar hp 15 bs series laptop because they all are same
Cons
1 worst display quality even though it is full hd led display you will find spotted/blurry image/video just compare with other company laptop display you will see difference
2 pathetic camera quality feel like ant moving on screen
3 as i mentioned extremely slow

Pros
1 battery time is very good
2 this laptop only looks good in online adds with exaggerated so called configuration

Suggestion to online laptop buyer never go for online purchase if you haven't used that particular model at anywhere of any model/company
Specially don't buy hp bs series laptop because they all have same hardware component which ultimately be seen in garbage
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My hp laptop is displaying two white spots at the right side of the screen. They have started popping up from last month. I carried out some tests shown on youtube by hp customer. I rest my laptop. But to no avail.
Pruthviraj Mohite's reply, Sep 28, 2018
My hp laptop is displaying two white spots at the right side of the screen. They have started popping up from last month. I carried out some tests shown on youtube by hp customer. I rest my laptop. But to no avail.
really bad experience you faced

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