HP Printer — hp printer aio gt5810 printer

Address:	400095
Website:	printing quality problem

With reference to the above, we face the printer problem in printing quality, we have made complaint vide complaint/case no. Blpq713601 on dated 17/04/18, technician has come and do the servicing and said everything is fine but on the next day the same problem occurs and we have made another complaint vide complain / case no. Blpv761701, the another technician has come and told that you have made a printing of 16000 pages and your guarantee has expire and there is problem of head but no one has guide and told that there is a limit of 15000 pages in a year, there is no guidance provided at the time of purchases, so we were ignorance for this, since we are the regular and genuine customer of hp, there is only 1000 excess for your guarantee period. We face the problem till 7 days but till date there is no resolution has been done. We agree to incur the extra charges but even after there is no response.

So kindly consider the same and resolve the dispute, so we look forward for hp product in future with pride.