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[Resolved]  Hp — printer power on issue all in one 2131

We made a complaint [protected] against CN8264N7XZ on 18/01/2019 .The issue was anable power on . The related HP visited under case BNHW325201 and try there best than said it is a matter refer to HP . After 5 days i asked HP about my case . They answered that your printer is not under warranty .and said call to our partner[protected], 11 and [protected] . from tere answered same. than what worth HP or money ? I was in hope that in HP. But now i nhave to submit my experience to you . I hope you will see the matter seriously and try to resolve it .I am awating your kindly look in to the issue.
printer power on issue all in one 2131
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Complaint marked as Resolved Mar 5, 2019

Complaint Status


[Jan 30, 2019] HP India customer support has been notified about the posted complaint.
Verified Support
HP India Customer Care's response Feb 02, 2019 Hello Jitendar,

I am sorry about the inconvenience you are facing. I've forwarded your concern to the relevant team, someone will contact you at earliest to provide the best solution available.

I am an HP employee. If the information hasn’t solved your question, you can continue to post further questions or visit HP support website ( www.hp.com/in ) or visit the HP Support Forum ( www.hp.com/supportforum ) for further help.

Regards,
SP
HP Social Media Support
Complaint comments  2 Comments     Updated: ShareTweet

Comments

Dear Sir I have a pen drive For HP but that don't work I have insert the pen drive in laptop or PC but that not Read the pen drive so I want a replacement for this product.

My contact Number [protected]
Address N 104 PM AVAS YOJNA MANGAL PANDEY ROAD NEAR AGORA CITY CENTER SAMA VADODARA 390008

Satyendra Singh J Bhaduariya's reply, Feb 4, 2019
I want replacement as soon as possible
64 gb pendrive was called 32 gb

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