HP Service Center — laptop

Address:Sangrur, Punjab, 148001
Website:www8.hp.com/in/en/home.html

Good morning sir/mam,
I bought a hp laptop in march, 2016. From past a few days i am having a problem with my laptop. It gets shut down whenever i connect it to charger while using. It only gets charged while it is in shut down condition. It's performance was also an issue for past few month regarding which i visited the hp service center in district sangrur (148001), punjab and they were like my laptop is working perfectly. They just ignored it and their behaviour was very ina ppropriate. My laptop has an i3 (5th gen) processor, 4gb ram and it can't play a 720p video (Such a bad performance it has). I am very much troubled with this laptop and loosing faith in hp. Please help me through this.
Yours' sincerely,
Deepak kumar goyal
Contact no:[protected]
Laptop details:
Model:hp notebook - 15-ac122tu
Serial number:cnd5457tbm
Product number:n8m18pa
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I have created an online account through your website, but still I have not received any activation limit in mail id, so please resolve the problem as soon as possible Details are as follows Name: Priyabrata khadanga Consumer No:601035, Email id: [protected]@gmail.com.

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