| Address: | Chennai, Tamil Nadu, 600032 | | Website: | www.htc.com |
Dear all
Please be informed that i purchased new brand htc handset on oct-15 month. After 1 month i am facing technical problem when i am visited htc centre they check & revert that mother borad is damaged we need to repir the handset. I was shocked that how it is possible i am purchasing new handset & after 1 month mother board is damaged. This seems that handset is defected. I asked them dont repair it i want replacement because it is under warranty period till one year. But they were denied & said we cant give you replacement though youur mobile is 1 month old. We only repaired.
Beacuse i am working with mnc & my job is touring. So i am not involoved in arguments. I agreed & i ask them to repair it. But after repair i am facing same problem after 2 two days. It is like pathetic for me that but because i am travelling out of country since 5 months. So i diddnt get time to apporcohing again htc centere. But now i am asking about replacment of my handset & many mails i send to htc centre so i hanevnt received any response from htc team. Htc compnay is cheated me. Handset is defected not working since i am purchased even after repair from htc service team.
This is a very unprofessional behavior from htc compnay that they are not responding they cheated the consumers.
Please replace my handset or want my money back. Because my handset is still warranty period. Please resolve my issue. Was this information helpful? | 
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