HTC India — htc 626 desire

Address:	Bangalore, Karnataka, 560038
Website:	www.htc.com/in

I gave my htc phone for service as it was getting switch off automatically..
I gave at htc service center indiranagar bangalore..!
They took my device on 16/10/17 and they told to contact them on 17/10/17 and i called and i got response that your phone has battery issue and that has been ordered..!
I went on 23rd and the response was they have not yet registered the device and once registered it will take 6 days..!
And when i called on 30th the response was the part has not yet reached and they dont have any idea that when it will reach..!
Is this the response which they give to their customers??
My ticket number is-[protected]
And my number is [protected]
And guys please never go for this useless brand..!