HTC India — htc desire 828 dual sim

Dear sir,

From first day i totally disappointed with the service of htc 828 cell phone. There are so many problems i am facing due to this cell phone. So many times i lost my valuable time to solve these issues. I am leaving in kota & there are no any service center of htc, for the solution of issues i have to go to jaipur and i think its not cool.

From starting i have problem in voice transfer during calls.

The other person unable to hear my voice on call & video call also but i can hear the other person.
I can't use jio network & idea network together in this phone.
After service for 2 tymes from your service center, jaipur there were start new problems.
There are no any option for second sim slot. I can use only first slot for any network.
There are also problem in camera, that's why i again send my phone at your service center.
I am facing battery and charging problems also
Frequent switch off mobile phone
Sense input is not working this message comes again and again
I don't know how to react on these silly but blunder mistakes.
This is third time for me that i again send my cell phone to jaipur service center from kota.
I want that its very difficult for me to use this cell phone please replace this phone otherwise it will became a serious issue for us..
I am sending you mail so please take action otherwise i have to take action through consumer court.

Thanks & regards
Damini soni
Soni. [protected]@gmail.com
[protected]
Kota, rajasthan
Was this information helpful?
No (0)
Yes (0)
HTC India customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    HTC India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    17%
    Complaints
    2269
    Pending
    0
    Resolved
    396
    HTC India Address
    E-99, 1st Floor, Lajpat Nagar -II, New Delhi, Delhi, India - 110024
    View all HTC India contact information