HTC India — htc mobile 728

Address:Ajmer, Rajasthan, 305601

My htc 728 was swittching off rendomly
I contact to customer care centre, they tell me few steps to resolve the problums but my problme was not resolved, then after i submitted my ph in connetion point ajmer on 23 dec 2017. Connetion point send my phone to jaipur service centre for repair but my phone was not repaired bcoz battery was not available and they send my mobile back to connetion point. Then i call to customer centre and request for battery on 5th of january 2018 after 3 days i get a call from customer on 9 january 2018 centre and they said me that ur battery request is accepted and u can resubmit ur phone and repair it again i resubmit my phone on 11 january 2018 but i didnt get any response and solution.
I was calling customer centre continue in these days but they didnt take any action on my request for my mobile repair.
And then again i get a call from connection point ajmer and they tell me ur phone will not repair again and ur phone is cancled and u can collect ur phone in two or three days without repair.
When i ask the reason they said we dont know, u can ask directly to the service centre jaipur.
When i call to jaipur service centre they didnt tell me the reason. And said u have to contact to connetion point. I call to customer centre and they said we dont have any update please call after 48 hrs
Today 19 january 2018 i call again to customer centre and they said kotation ammount was not confirmed to u so ur mobile was rejected again.
But company didnt call me or mail me for kotation ammount and company harrashed me from one month.
And play the game with me.
I want the reason why
Will company pay for my valuable time and for harrashment?
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