HTC India — htc one a9 (carbon gray), imei - [protected]

Address:

Kolkata, West Bengal, 700032

I've purchased the above one from :
Aanchal telecom,
40, raja s. C. Mullick road
Jadavpur
Kolkata-700032
Cell no - [protected]

Paid rs: 31, 517/- (Rs thirty one thousand five hundred seventeen only) on 26/01/2016

The set is very sleepy and during my visit to kolkata airport to show the e - ticket it fall down from the hand of cisf person and the top glass broken down in july'2016.

I have given it to aanchal telecom and the lcd is replaced by taking rs: 6, 200/-

Now again the same thing happened in airport in january'2018 and the set is given to anchal telecom by me in march'2018 for changing the lcd.

But they said that the parts is not available.

They told that they are still trying but my question is why the company will not supply the parts immediately for such a valuable set.

I request the htc authority to look into the matter immediately else i have to take legal action.