HTC India — Mobile problem

Address:	Sirmaur, Himachal Pradesh, 173001
Website:	[email protected]

I bring to your kind notice that i have purchase htc desire 728 with 32gb rom and 3 gb ram new model on 2/10/16. But i was shocked that this set get restart problem in ist week and after around 20 days from purchase this set is switch off and its not start 2-3 days and your seller refuse me that i am not give you service. I am living in himachal pardesh and chandigarh is around 80 km from my place. After this i call your customer care and they told press volume and on off button after this phone is restart. And i call your customer care executive for going chandigarh your customer care but thay told you use the set and i[censored] go c.Care center thay do only format your phone. And u check you face second time problem or not. But we face problem after diwali. I am outstation and i face so many problems you can imagine. Everyone told you dont purchase htc, you purchase samsung and other brand. But i prefer htc due to your international market. I acan purchase another brand also.
I bring your notice also when i face ist time problem my set is falling down and there in hair line break. My set is simply down around 1 feet hight and tgis is cover in flip cover. But after this this set is running properly. But after around 5-7 days its again switch off and not in condition of restart.You suggest what i do. My father is a lawer and thay told for going to consumer court but i told him ist i write to custoer care and they give sollution to me.
I request you pls replace it.
Handset.
Vishal aggarwal – [protected] imei1:[protected]