[Resolved] HTC India — Ticket no. 16incw22ena000845 htc desire 626 g

R I Patil

from Pune, Maharashtra

Address:

411048

I am surprised that, there is no response on my emails since 4 days. I have deposited defective htc desire 626g device for replacement purpose on 30th may'16.

The same handset has been deposited at tvse camp, pune, service center for 5 times for repairing purpose. However, as per rule you have to give the replacement if handset is deposited for same problem for 3 times.

Hope, you will understand the severity and refund or replace it on top priority.

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Jun 2, 2016

Complaint marked as Resolved

The service center is unable to resolve the handset issue, . They have given 5 times handset after their repairing work. However, they are unable to satisfy the customer.. Now, the handset has been deposited with TVSE, Camp, Pune for same purpose. Request you to give refund or replacement with new one. I don;t want this handset.

HTC India customer support has been notified about the posted complaint.