Address: | Chandigarh, Punjab, 160047 | Website: | www.htc.com/in |
Hi,
I recently have gone through very bad experience given by HTC, which not only disappointed my trust on HTC but also put had given me very frustrating situation.I hereby need you to please pay attentions to what was happened.
I bought an HTC E9s at 27 dec 2015, and within a few months the display got little cracks on it, I could not even find out what happened to it.
Anyway, I went to the HTC store to get it repaired and paid Rs.6000.But again it was in my pocket and when i took it out I found the display flashing and it won't come back.I was shocked to see as it'd been a week only i paid 6000 rs and again for no reason it was the same.I went to the service center, they knew about my concern and they asked me to contact HTC helpline.
I did the same, I reported the issue on 19th may 2016 .All i given was just a ticket number.Ever since then they kept promising me to give me a call within 24 to 48 hours, So many hours were passed, but no one had called me, I had called them hundred times, But no service was being given to me.
I sent an email to the CEO of HTC Mr. Faisal Siddiqui but got no response.
whenever i called the cuustomer care of HTC they would hang up on me with no reason .
no as i have spent 27000 rs on a phone which never deserved that it is just packed back in the box and a waste for me.
this particular model of HTC has a manufacturing fault .
I NEED HELP .
i cant pay 6000 rs again within 10 days after paying 6000 rs for no reason . Was this information helpful? |
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