Https://www.pepperfry.com/ — order no.[protected]th march 2018 11:26:11 ist
I am a regular & registered customer of above mentioned web site. On 18th march 2018, i ordered certain products online. It seems the program for ordering had some inherent shortcomings and bugs. While ordering i was not given a choice to choose the delivery address for my ordered items. After the order was completed i realized that the address selected by the program was wrong and immediately within few minutes i contacted their help line on telephone requesting correction of address.
Strangely the company refused to correct such a simple mistake caused by their faulty program. I also sent the an email to make the correction. They acknowledged my email, however no action was taken. Now they are in the process of delivering the parcel to my address in another city where i am not staying for the present.
Please do something about the high handed behavior of the company.
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