Huawei — mobile phone not repaired by huawei service center at vadodara its pending for more than month.

Address:Vadodara, Gujarat, 391410
Website:www.hihonor.com

One month before i lodged the complaint that my phone charger is not working properly. They checked it and said wire cable has to replace, after 42 days also nobody had called me regarding my complain when i inquired then they said cable wire has come please collect. But when i checked it then it was not working, again they checked my phone and said charging point of my phone is loose. I do not know what they did with my phone now i am complete unable to charge my phone which was earlier charging by other chargers. Now they are telling to leave my phone with them for minimum 07 days and not providing any stand by phone. My question is when i came on 07.08.18 why they had not informed me correctly and till now my phone was getting charge from other charger but after touching them it is complete stopped charging by any charger. Before taking the phone i confirmed from them so they assured me that it will charge from other charges apart from huawai charger, how they can so reply irresponsible and lie to the customers. Please educate them and for god sake informed correctly to the clients because now in days you are also agree with me without phone so many work stopped because we are not able to use contact which are saved in the mobile. Now i am having doubts that in 7 days also i will get my phone or not.
Vadodara service center employees are very high irresponsible and unqualified they don't know how to handle the problem. They misguided me and more than 01 month i was waiting from their reply but no communication came from their side, when i inquired then only they said new cable wire came as per their last statement regarding my phone fault.
After 42 days when i could not get solution from them, then i approached again this time they said charging point of my phone is loose so its need to repair/change. I asked how much time it will take to resolve then they said minimum 07 days and they opened my phone for checking purpose.
Its really big shocking for my after their checking my phone now i am not able to charge my phone from any charger. Before taking my phone from them they assured my it will charge from my existing charger. How funny huawei charger will not work for company phone and other charger will work? Anyway now i have no choice to left my phone with vadodara service center but i request you kindly instruct them to tell correct information to the customer and resolve the issue properly. I will not get any stand by phone from your side and resolve the issue within 07 days also very much doubtful. Please advice your engineers that provide my phone at the earliest with proper solution against my complaint.
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