[Resolved]  Hush Puppies — Complaint Regarding Hush Puppies Shoes

Address:

New Delhi, Delhi

Dear Sir/Madam, I am writing this letter in deep anguish and frustration. I had bought a pair of Hush Puppies some time back (around 4-5 months, as I don’t remember the exact date of buying the shoes) from Lifestyle, located at Pacific Mall, Tagore Garden, New Delhi. This was my first purchase of a Hush Puppies shoes, as I am a great fan of Red Tape since last 7 years. I decided to migrate to Hush Puppies listening to great reviews from my friends and internet. I started using the shoes only after the monsoon season (understanding that the leather might get damaged in the monsoon season) In the last few months, I use these shoes not on a very regular basis, as I use them only for my important meetings (considering they are hush Puppies) as I generally use my Red Tape shoes along with another brown pair I have. Last month, I noticed that the leather is peeling off from the back part (Heel) of shoe, I thought that It might happen due to my mishandling – may be it got shrugged off with some rough surface or my cars break or clutch paddle. But last week I noticed that the same thing is happening on both the shoes and the back part is peeling off without any reason and now the shoes is looking like only a cheap piece of leather. I had a great respect for hush puppies while buying, but when I see this, I seriously doubt, if the piece sold to me is original or not. I would like to raise a complaint through this mail to the concerned authorities regarding the quality of the material used and the pair sold to me through lifestyle. I hereby would like to request you to kindly direct the concerned authorities to take action and kindly replace the pair sold to me. I bought my pair with high hopes and great respect for the brand, but considering the quality of shoes sold to me, I would never ever either recommend anyone to buy Hush Puppies Attaching is the pictures, which shows that how bad is the quality of shoes sold to me. I am seriously now regretting my decision to migrate to Hush Puppies from my older brand A line of confirmation in this matter would be highly appreciated. Expecting a quick and positive reply. Warm regards, Kuldeep Negi # [protected]