Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] Complaints & Reviews

We have paid bill on 26/03/2011 for an amount of rs 53, 633=00, which was pending till date of payment.

Whwere as after payment of the bill hmwssb officials reconnected the water line since then we have not recieved any bill till date, we are persuing about bill since then periodically in the local office.

But yet we have not recieved any bill or enquiry from officials of hmwsssb

This is for your kind notice and action
Thank u your sincerely, m.Kishan, ph.No. [protected]

I would like to bring to notice that there is leakage and water pipe burst in pipeline at the entrance of my house.It appears the leakage is from the main line as we are getting as normal as earlier. Please give instructions to concerned Lineman to inspect and correct it. My H.No. Is 41-82/35/B, Sadullah Nagar, Moula-ali, Hyderabad-500040. Phone no. [protected]..Mohammed Ayub...can no[protected].. Take the Action as soon as possible Thanks..

I am from Madhuranagar Colony, SanjeevaReddy Nagar. Can no.[protected] There is drainage overflow since 3 days in our street and causing lot of trouble to the residents and pedestrians. The surroundings have become very unhygienic. Please resolve the problem immediately.

Every month I used to get bill of 212.50 till January 2015 and being paid regularly. For the month of Feb 2015 I got 242.50 and I have paid the same to the billing attendant and got the receipt. On enquiry he said the service charges were increased to Rs.40 instead of Rs.10. Now I got a bill for Rs.469.25 being the charges for the month of March 2015. Please clarify the increase in billing. With due thanks, S. Sudarshanam

Dear sir, I resident of 10-3-293/2, Vijay Nagar Colony, holding Can No. :[protected], would like to request you to rectify the drainage overflow which is happening in front of my house at the earliest which is causing inconvenience to all the residents around the house. Thanking You Fatima Qutubuddin

we have complained on 12/04/15 token no.4257 regarding very low pressure in supply of water for the past 45 days.it is due to a leak in the joint of the pipeline on rd.no 10 junction near out patient care hospital.we have personally gone and met madam Sarita and other people incharge on rd.no 7 .No action has been taken all the water is flowing in the drain & we are suffering .about 350 people reside in our building, tankers are also not available easily.please take immediate action thankyou

Dear Sir, I A.Koteswara Rao CAN No:[protected] residence of H.No. 4-13-53 Huda Sainagar colony, Vanastalipuram, Hyderabad. Please update my Mobile No: [protected], in place of previous No: [protected]. Old no not in use. Please do the needful. Thank you sir. Regards A.Koteswara RaoCAN No:[protected].

Our CAN:[protected]. We have a domestic connection for our house 3-6-455/A, Himayat Nagar, Hyderabad. Suddenly for the month of March 2015 the category has been mistakenly changed from domestic to commercial and we got a wrong bill of 2845.51. Could you please help us in correcting this and reversing the category to domestic.

Dear Sir, I M.Adinarayana Reddy CAN No:[protected] residence of Bhavani puram colony, chandanagar, Hyderabad. Please update my Mobile No: [protected], in place of previous No: [protected]. Old no not in use. Please do the needful. Thank you sir. Regards M.Adinarayana Reddy CAN No:[protected]

Dear Sir, We are residential of Rahemant Gulshan colony, Gachibowli are not getting water since last 3 days. Before that when the water comes it comes with a very low pressure. Kindly look into it as soon as possible. Regards Asit Patnaik House no 2-64/129/1/F Rahemant Gulshan colony Gachibowli

Dear sir,
We are the residents of prashantnagar colony, kothaguda, serilingampally (Mandal) which is known to be a posh n rich area n high amounts of tax revenue recieving area ( hitech city area) in the city, but the supply of water in this area is very poor. We are getting water once in 4 days with very low pressure. If we book tanker from hmwssb, they are delivering with a span of 8 to 10 days. Hope there may be improvement in supply of water.

Sir Low water supply for 15 to 30 families at ESWH colony, Bharathnagar, Hyderabad since March-2015. The families are in the line of EWSH 570-594 and its opposite lines. It is upward at that line. The same is noticed to the water board officiails at Bharath Nagar, Hyderabad. On 08th April-2015 and April 10, 2015 the supply of water was not reached to that families for their needs. We are all in middle class families to buy water tanks and also non sufficient storage. I request your officials to visit our families and enquiry on supply of water frequently when water supply is on. Please do the needful at your end. P.Venkateswara REddy ESWH 584 Bharathnagar, Hyderabad

MY HOUSE WATER PRESSURE IS LOW FROM SINCE 40 DAYS, BUT I DONE COMPLAINT ON 7, 10, 15 20 MARCH2015, NOBODY WAS RESPONDING.SO, PLEASE KINDLY INCREASE THE WATER PRESSURE FROM TOMMOROW. MY FAMILY IS SUFFERING FROM SEVERE HEADACHE problems due to less water [protected] 12-2-708/L/7, LIG-7, HUDACOLONY NEAR vijayasree apartments, MEHDIPATNAM, HYDERABAD, TELANGANA-500028 {{( mehdipatnam x road------>amba theatre----> reliance fresh shopping mall----->turn right before reliance fresh ----->opposite vijaya sree apartments------>home(huda colony)(lig-7)}}

Dear Sir, we are the residents of H.No.[protected]/5 seethaphalmandi secunderabad. every 10 days i n our line the drainage gets blocked and due that from our neighbour's house drainage water will get sweep ed into our well. We have number of complaint's in this regard and once we got tested water with IPM also and submitted a report, but no proper action had been taken place. may I request your good selves kindly check and do the needful at the earliest please

I Dilip Rangwani Cell no [protected] booked a Tanker for Bapuji Nagar ( Contonment) on 27/03/2015 got Token No 3790 received massage on 05/04/2015 that it is solved but we didn't received My brother Rajesh Rangwani cell [protected] booked a tanker for same address on 29/03/2015 got massage that token no 9328 was solved where as no body turned up My brother in law Mr Deepak cell no [protected] booked a tanker for Avanti nagar west marredpally on 30/03/2015 got token no 3368 this is also not received drivers are selling tankers to third parties on higher rates ( Black) we have not required now it is for public information Dilip

We are residents o[censored]pperguda Rajanagar, Moula-Ali, are Regular payers of Monthly Water Bill. In spite of it we get water always once in 10 days in parallel in another colony supply is giving for 3 days around our colony.there is no water supply at all. There is no ground water in this area, we do not have water in Bore wells also . We totally depend on the tap water.irrespectiveness of Reminding the HMWSSB Officials at Moul-ali But There was no use. We request you to urgently look into the matter and do the needful immediately give the water supply for every 3 or 5 days in a week. Thanking You REGARDS, Upperguda-Rajanagar Association Committee Secretary Anjaneyulu

Dear Team, We are getting drinking water form past 1 week we have reported complaint by calling 155313 many times still there is no proper response and we have personally visited the Water Bode Beside at Hasmathpet no manager or responsible person is available at the desk and none of the staff know what is the managers timings he is not picking any ones calls also please check and do needful by process our request. I have taken photographs / Call recording &videos of the office so that if this issue is not getting resolved I will be forced to present the same in MEDIA. Manager Number: [protected] Line Man Number: [protected] Issue: There is no Drinking water form 1week Address 9-3-7/7, HASMATHPET SECUNDERABAD, Old bowenpally, 5000011 CAN No:[protected] Contact number: HOME: [protected]/[protected] OFFICE: [protected] PERSONAL: [protected]

There has been very low pressure of water supply at Raghavendranagar, behind Tagore/SSD School, Near Allwyn Colony X Roads, Kukatpally, Hyderabad. The problem has started after the GHMC laid down the new drainage lines, where the water lines were damaged; some consumers have made their own arrangements, adjustments, digging out / fixing the lines themselves, etc. Further, we are under the impression that some might have changed their connections from 1/2" to 1" pipe, or unauthorized connection(s), etc. Further, we request you to please instruct the concerned authorities of Electrical Department to put off the power supply during water supply. Presently, the supply is once in 3 days!!! please check. Today, at my surprise a neighbour drilled out /cut the road across, may be for water connection!!, whether it is authorized or unauthorized we are not aware. please check. Most of the consumers are using motors during water supply (because the duration of supply time is less; with low force).

Hi hope this complaint with result in an immediate action. I am the resident in Dilsukhnagar, Shalivahananagar. Here in our colony all use electric motors to fill water. Which is illegal. Mine is a last house so we don't get water in good pressure. Today is became too much all our colony members are getting water but there is no water in my house. I go according to rules but a good result I am facing. Can you kindly do the justice to our complaint.

To THE CGM, Quality Control & Vigilance Division HMWSSB, Goshamahal, Hyderabad - 500012 FOR KIND ATTENTION OF SRI A DATTATREYA, Subject: Sewerage/Drainage Lines & Manholes work done by the Contractor. Leakage of Drain & Sewerage Water in the WELL of House Number[protected]/5/B, Khurshid Jah Dewdi, Shah Gunj, DOODBOULI SECTION, WARDS 20-3. Sir, Thank you very much for visiting, inspection at the above stated site & also giving directions to the concerned in charge of Doodbouli Section 20-3, to: 1) Re-construct the defective Manholes # 16 and 25 which are in front of house bearing No.[protected]/4/D the in response and already marked in my complain. 2) Open & Clean the manholes hided under Cement Concrete Road at the entrance to the Lane and also at the Main Road under Asphalt Further I would like to say thank you, for sending me the SMS on my mobile (1) Stating that (Token # 9331) the matter will be solved with 4 days, (2) Token No.0331 – the matter was solved. However, once again, I would like to request with your good office, please make sure that the construction of subject MANHOLES # 16 & 25, should be completed as early as possible. Yours truly MOHD. IMAMUDDIN ( Contact Cell No. [protected]) Address:[protected]/5/B, Khurshid Jah Dewdi, Near Govt. Hussaini Alam Girl’s College HYDEERABAD - 500002 Copy to 1) SRI M. JAGDEESHWAR, IAS, MANAGING DIRECTOR, HMWSS, Khairtabad, Hyderabad-500004 2) SRI M. SATYANARAYANA, EXECUTIVE DIRECTOR, HMWSSB, Khairtabad, Hyd-4 3) SRI G. RAMESHWAR RAO, DIRECTOR (OPERATIONS) O&M, HMWSSB, KHAIRTABAD, HYD-4 4) SRI P. RAVI, CGM(E), O&M CIRCLE NO.1, GOSHAMAHAL, HMWSSB, HYD-12 5) SRI S.V.RAMANA RAO, GM(ENGG) O & M, GOSHAMAHAL, HMWSSB, HYD-12 6) SRI YADULLAH HUSSAINI, M(E)(FAC)’08, DOODBOULI SECTION, WARD NO.20-3, HMWSSB, Hyd-64