We, the residents-flat owners of Phase-V, block-1 to 3, would like to inform you that due to breakage of water pipe and the drainage water is also added due to seepage and we have shown the colour of drinking water to the authorities and they started the digging work to find out the breakage and the resultant mixing of drainage water and in this process, water supply stopped and we are facing lots of problems in not having the water for the last 4 to 5 days but, today, water supplied with water tanker and it can not be used for drinking purposes and we are taking water cans with huge price.
The present pipeline is very small and that too, laid almost 25 years back and the force of water is very low and we are not even getting sufficient water with 30 minutes to 45 minutes duration. The present small pipeline needs replacement with bigger pipeline for Block-1, 2 & 3 Apartments of Phase-V. On previous occasions, we have informed the concerned authorities about impure (mixed with drainage water) water issue but temporarily, the issues are being handled but not with permanent solutions by replacing the present small pipeline with a bigger one when compared with present usage of the dwellers in this area.
Borewater pipeline was laid with appropriate power connection with installation of pipes in each block and the borewater is not supplied and only the pipes are available without appropriate power connection and resultant bore water supply. The present bore water pump which is opposite Block-3 is not properly serviced with appropriate maintenance, the result is that no borewater supply to the dwellers of these 3 blocks.
In this connection, we request you to take immediate steps for replacement with bigger pipe, thereby, the supply of water shall be sufficient and with supply of water every alternative day should be changed with water on daily basis so that these problems of sudden stoppage shall be avoided and the residents of these blocks shall get sufficient water and that too, without any hassles.
Aug 14, 2020
Complaint marked as Resolved
Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] customer support has been notified about the posted complaint.