[Resolved]  Hypercity — billing counter for 10 products

Address:Mumbai City, Maharashtra

I like to understand billing counter for 10 products or less then 10 products is for 10 items or 10 products - say i buy 12 soaps of same brand n type will that be one product or 12 products as per my understanding it’s 12 items but 1 product.in case most of counters are empty still billing staff can refuse to bill on these counter. My attempt to discuss issue with store manager mr. Chitanya was even worst n he just moved out of discussion without understanding my concern n other person ravi who was not on counter but tried to suggest different view was even worst.. Real bad experience if in today’s time customer is been ignored like this.. Most of billing counter were empty n it was afternoon time, these people in question were just standing thr n passing time... But not ready to work...
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Feb 26, 2019
Complaint marked as Resolved 
HyperCITY customer support has been notified about the posted complaint.
Verified Support
Jan 26, 2019
HyperCITY Customer Care's response
Dear Customer,

Greeting from HyperCITY feedback team!

Thank You For writing to us.

We sincerely apologize for the inconvenience caused to you.

As per your concern, we would require the complete address of the Hypercity store you had visited.

Also kindly provide us with your contact number for us to get in touch with you.

We appreciate your co-operation in this matter.

For any further assistance, you are welcome to contact our customer care at[protected] any time between 09:00 am to 10:00 pm Monday to Sunday.

Thanks & regards,

HyperCITY Customer Care
Jan 26, 2019
Updated by Anujkumarsehgal
It was hyper city malad mumbai - I can be contacted at [protected] between[protected] hrs.
Jan 26, 2019
Updated by Anujkumarsehgal
My contact no. [protected] - regret typo error in previous msg.
Complaint comments 

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Frod hyper city
Billings not good

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