[Resolved] Hypercity — lost credit note | |||
Hi, I have lost credit note of rs 200. Customer care at the store said they cannot do anything about it. How can hypercity can say like that? How you can just take customer money like that. You should be having some way to find the way of vefirying and regenrate the credit note through mobile number. Let me know whom i should reach out to get this rectified. Please do the needful in this regard. Was this information helpful? | |||
May 31, 2018 Complaint marked as Resolved HyperCITY customer support has been notified about the posted complaint. Verified Support Apr 15, 2018 HyperCITY Customer Care's response Dear customer, Greeting from HyperCITY fresh feedback team! Thank You For writing to us. This is in response to your concern. We sincerely apologize for the inconvenience caused to you. In this case, we request you to share your credit note issuing date, Credit Note amount and from which Hypercity store the credit note is issued Kindly provide us with your Regiter contact number for us to get in touch with you. We appreciate your co-operation in this matter. In this meantime if you require any further assistance, please write on [protected]@hypercityindia.com. For any further assistance, you are welcome to contact our customer care at [protected] any time between 09:00 am to 10:00 pm Monday to Sunday. Thanks & regards, HyperCITY Fresh Customer Care Verified Support Apr 26, 2018 HyperCITY Customer Care's response Dear Customer, Thank you for your email alerting us to the problem you have been having with our store. We would like to apologize for the inconvenience and disappointment. The problem you experienced is no more acceptable to us than it was for you. We have forwarded your complaint to the concern department for corrective actions. Once again, please accept our sincere apology for the inconvenience that this incident has caused you. It is apparent that we need to sensitize our staff more thoroughly. Our customer service team shall get in touch with you for your inputs and update you further on taken actions. We look forward to serve you better. Thanks & regards, HyperCITY Customer Care | |||
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+91 22 4069 5555
Paradigm - ‘A’ Wing, 1st Floor, MindSpace, Malad (West), Mumbai, Maharashtra, India - 400064
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Credit note was issued on 26 Dec 17 for Rs 200.
Issued at Hypercity Embassy paragon, Near Kundanhalli Gate, ITPL Road
Bangalore -560037.
My contact number - [protected].
Thanks.