[Resolved] Hypercity — no response. delay in service
AnAnushansha Kanoria on Mar 18, 2018
I applied for free home delivery. They told i'll received the within 3hrs and it's more than 3hrs. And i m tried to call the customer care but call isn't connecting. It's all waste to call on your customer care no. If they don't respond in bangalore kundanhalli gate. Please do smthing with your customer care. Customer no-[protected]. Tax invoice: [protected]
Complaint marked as Resolved Apr 24, 2018
[Mar 18, 2018] HyperCITY customer support has been notified about the posted complaint.
Verified SupportHyperCITY Customer Care's response, Mar 19, 2018
Thank you for writing in.
Firstly we would like to apologize for the inconvenience and disappointment as mentioned by you in dealing with our Bangalore store recently.
Please be rest assured that we shall look into your complaint and try to resolve the same at the earliest, as we always strive that the shopping experience of our esteemed customer is a happy one.
Your complaint and feedback shall give us the opportunity to remedy any issues that may exist and improve our service further.
In order for us to provide prompt response to your feedback and complaint, we would appreciate if you could provide us your contact number, address and billing details.
Once again, please accept our sincere apologies as we look forward to serve you better. If you require any further assistance, please do not hesitate to contact our customer care at[protected] any time between 9:00 am to 10:00 pm Monday to Sunday.
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