[Resolved]  Hypercity — overcharging for products, wrong items in receipt, number of items in box was less.

Address:

New Delhi, Delhi, 110058

Dear sir/ mam,

It is very sad to sad that hyper city is big zero in terms of service, customer satisfaction.

I have notice twice that i have overcharged/wrongly charged for the product and complained to store manager and given feedback to your so called complaint register i didn't got any appropriate answer.

After so many issue i again went to your store and purchase several items in which i also bought set of 6 glass and today when i opened the box there was only 5 glass, so unprofessional. I am not going to your store any more nor my family members and friends will go.

Please send some one to collect those 5 glass (I will not ask to return the money).

This is very weird, sometime you charge extra sometime you miss the item in box. (You all do so that you can fill your own pockets by cheating customers).

I have applied to hyper city card but when i saw the bill overcharged i returned it.

Your your store managers and staff are of no use, please give them training so that they should know how to treat the customers.

I can see most of the customers have same problem, i don't know what action you have taken but will wait for appropriate response.

Store details: janakpuri - delhi.