[Resolved] Hypercity — overcharging products | |||
Visited hypercity viviana mall with my friend on 30th july 2017. They had kept offer on quaker oats 1kg (300 rs for 2 packets) but when making a bill they charged the original price for oats (I. E. Rs190 each) also they charged 45/- for soy nuggets packet which had mrp 40/-, but all this i noticed when i reached home. As it was little far from my place i visited them on 13th aug to solve the issue, but they straight away refused that their was any offer on oats. I called their supervisor and he also refused to accept that their was any offer and told that i would have been mistaken. 2 people cant be mistaken for the same thing. When i asked them for show me offers mail of that month their floor manager said he had deleted the mail long before. And for the soy nugget as i had the proof they accepted but for oats they kept on saying that no offer was on oats. I want to sue these guys for so much inconvenience and fraud. I don't know how many people have been fooled with this scheme Was this information helpful? | |||
Sep 25, 2017 Complaint marked as Resolved HyperCITY customer support has been notified about the posted complaint. Verified Support Aug 14, 2017 HyperCITY Customer Care's response Dear Customer, Greeting from HyperCITY feedback team, Firstly please accept our sincere apology for the inconvenience and disappointment that you experienced in dealing with our store recently. In order to highlight your complaint to the concerned department, we would appreciate if you could provide us your contact number. Our customer service team will get in touch with you for your concern. For any further assistance, you are welcome to contact our customer care at[protected] /[protected] anytime between 10:00 am to 10:00 pm Monday to Sunday. Thanks & regards, HyperCITY Customer Care | |||
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