[Resolved]  Hypercity — overcharging products

Address:Thane, Maharashtra, 400601

Visited hypercity viviana mall with my friend on 30th july 2017. They had kept offer on quaker oats 1kg (300 rs for 2 packets) but when making a bill they charged the original price for oats (I. E. Rs190 each) also they charged 45/- for soy nuggets packet which had mrp 40/-, but all this i noticed when i reached home. As it was little far from my place i visited them on 13th aug to solve the issue, but they straight away refused that their was any offer on oats. I called their supervisor and he also refused to accept that their was any offer and told that i would have been mistaken. 2 people cant be mistaken for the same thing. When i asked them for show me offers mail of that month their floor manager said he had deleted the mail long before. And for the soy nugget as i had the proof they accepted but for oats they kept on saying that no offer was on oats. I want to sue these guys for so much inconvenience and fraud. I don't know how many people have been fooled with this scheme
+2 photos
Was this information helpful?
No (0)
Yes (0)
Sep 25, 2017
Complaint marked as Resolved 
HyperCITY customer support has been notified about the posted complaint.
Verified Support
Aug 14, 2017
HyperCITY Customer Care's response
Dear Customer,

Greeting from HyperCITY feedback team,

Firstly please accept our sincere apology for the inconvenience and disappointment that you experienced in dealing with our store recently.

In order to highlight your complaint to the concerned department, we would appreciate if you could provide us your contact number.

Our customer service team will get in touch with you for your concern.

For any further assistance, you are welcome to contact our customer care at[protected] /[protected] anytime between 10:00 am to 10:00 pm Monday to Sunday.

Thanks & regards,
HyperCITY Customer Care
Aug 14, 2017
Updated by azadamit2011
Hi,
You can contact me on my email: [protected]@gmail.com there I will share you my contact number. As I don't want to share it here.
Sep 05, 2017
Updated by azadamit2011
Still issue not resolved. number: [protected]
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    HyperCITY
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    75%
    Complaints
    146
    Pending
    0
    Resolved
    110
    HyperCITY Phone
    +91 22 4069 5555
    HyperCITY Address
    Paradigm - ‘A’ Wing, 1st Floor, MindSpace, Malad (West), Mumbai, Maharashtra, India - 400064
    View all HyperCITY contact information