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[Resolved]  Hypercity — service - installation issue

Dear sir,

I have purchased 32 inch koryo tv on 25th january 2018 from hyper city malad. It's has been 72 hours but no one has come for installation at my residence situated at jogeshwari west.

I have not received a single call or message for installation. This is not good after sales service from hyper city.

Please have a look into it and resolve the issue asap.

Thanks & regards
Faisal kapadia
[protected]
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Complaint marked as Resolved Mar 5, 2019

Complaint Status


[Jan 29, 2019] HyperCITY customer support has been notified about the posted complaint.
Verified Support
HyperCITY Customer Care's response Feb 01, 2019 Dear Customer,

Greeting from HyperCITY feedback team!

Thank You For writing to us.

We sincerely apologize for the inconvenience caused to you.

Let us assure you that we have shared your concern with our respective team. They will check and update you within the next 24 hours.

Kindly note your reference number: BB[protected]

We appreciate your co-operation in this matter.

For any further assistance, you are welcome to contact our customer care at[protected] any time between 09:00 am to 10:00 pm Monday to Sunday.

Thanks & regards,

HyperCITY Customer Care
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    HyperCITY
    Customer Care Service
    Customer satisfaction rating
    77%
    Complaints
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    Resolved
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    HyperCITY Phone
    +91 22 4069 5555
    HyperCITY Address
    Paradigm - ‘A’ Wing, 1st Floor, MindSpace, Malad (West), Mumbai, Maharashtra, India - 400064
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