[Resolved]  Hypercity — stale and spoiled apples bought on saturday 15th june from hypercity goregaon(w)

Address:

400062

I) I, Ajay Mahashur, cell No [protected] is a regular customer of Hypercity (HC)
ii) I bought items worth over Rs 3000/- on Saturday 15th June morning when I visited the HC with my family.
One of the items has been 1 Kg superior type of Apples.
iii) when I opened the bag in which these were packed by the HC and starting cutting and testing those, I found that these were perhaps stored for long and had become brownish inside and the taste had got altered.these are thus totally damaged and spoilt.Being perishable, I am unable to retain these for return beyond today and shall be throwing those soon.
iv) these therefore are worth throwing off
v) I am really surprised at the poor storage and offering stale and damaged stock to the customer.This spoils the reputation of a store belonging to the Big Bazar chain
vi) i have n't saved the receipt of the payment made but I am sure you would be able to obtain the same from your records.
vii) Please investigate the matter and respond to me .I request for a free replacement with home delivery Address: Ajay Mahashur, 904, Laburnum Tower, Mahindra Gardens, S V Road Goregon (West), Near Patkar college.
Please respond per return and ensure that replacement is sent to protect the reputation and ensure this kind is nor repeated.
I shall escalate to the CEO level or Mr Biyani level if proper and prompt response is evaded by you.
Thanks and Regards contact mail Ka.[protected]@gmail.com, Cell no [protected]