[Resolved] Hypercity — Wrongly charged in billing done dated[protected]

[email protected]

from Noida, Uttar Pradesh

Address:	Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:	Www.hypercity.com

I vijay gupta customer no [protected] purchased grossery amounting rs 3653.61 code bill no 4408 st 9-7-2017 time 07:58 pm, cashier 8015345 jitender kumar.

I purchased loose sugar weight 4.778 kg but charged as peanuts @ rs 145 per kg amounting r s 694.26

This whole cheating done from your employee who weighted and those at billing counter.

If my case not resolved in 24 hrs, i will be forced to go consumer court and media

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Aug 19, 2017

Complaint marked as Resolved

HyperCITY customer support has been notified about the posted complaint.

Verified Support

Jul 10, 2017

HyperCITY Customer Care's response Dear Mr. Gupta,
Thank you for your email.

At the outset, we would like to apologize for the inconvenience and disappointment that you experienced in dealing with our Store recently.

We assure you that your Feedback and complaint will give the opportunity to remedy any problem that may exist and help to improve our service further.

Your complaint regarding “ Wrongly Charged ” has already been forwarded to the concern dept. Our customer service team will get in touch with you and assist you further on this.

Once again, please accept our sincere apologies. We look forward to serve you better.

Should you require any further assistance, you are welcome to contact our customer care at[protected] /[protected] any time between 10:00 am to 10:00 pm Monday to Sunday.

Thanks & regards,
HyperCITY Customer Care